Naturix Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website https://www.naturix.co.uk in compliance with the General Data Protection Regulation (GDPR).

The data controller responsible for your personal data is:

Naturix Ltd

12 Stephen Road, Headington

Oxford, OX3 9AY

United Kingdom

Email: william@naturix.co.uk

We may collect and process the following categories of personal data:

- Identity Data (name, username, title)

- Contact Data (email address, postal address, phone number)

- Transaction Data (order history, payment information)

- Technical Data (IP address, browser type, device information)

- Usage Data (website activity, browsing behavior)

- Marketing and Communications Data (preferences for receiving marketing)

We collect data through:

- Direct interactions (when you place an order or contact us)

- Automated technologies (cookies, server logs, analytics tools)

- Third-party services (such as payment processors)

We process your personal data under the following legal bases:

- To fulfil a contract (e.g., processing and delivering your order)

- With your consent (e.g., for marketing)

- To comply with a legal obligation

- For our legitimate interests (e.g., business operations and site improvements)

We use your data to:

- Process and deliver your orders

- Manage payments, fees, and charges

- Communicate with you (customer service, order updates)

- Send marketing communications (with your consent)

- Improve our website and user experience

- Ensure website security and prevent fraud

We may share your data with:

- Service providers (e.g., payment processors, delivery partners)

- Professional advisors (e.g., accountants, legal services)

- Government authorities where legally required

We do not sell your data to third parties.

Where personal data is transferred outside the UK/EEA, we ensure it is protected with appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions.

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

You have the following rights:

- Right to access your personal data

- Right to rectify inaccurate data

- Right to erase your data (right to be forgotten)

- Right to restrict or object to processing

- Right to data portability

- Right to withdraw consent at any time

- Right to lodge a complaint with the Information Commissioner's Office (ICO)

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration.

We use cookies to enhance your browsing experience. For more information, please refer to our Cookie Policy.

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Please review regularly.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: william@naturix.co.uk

Address: 12 Stephen Road, Headington, Oxford, OX3 9AY, United Kingdom